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1. Introduction
Welcome to NAS Advanced Building Materials. Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect information when you browse our website, submit enquiries, request technical support or interact with our products and services.
By using this website, you agree to the practices described in this policy.
2. Information We Collect
We may collect information such as:
- Contact Details: Name, email address, phone number and company name.
- Enquiry Information: Service selected, project requirements and messages submitted through our forms.
- Business Information: Company details, project requirements, BOQs, technical specifications or related documents voluntarily shared with us.
- Device & Website Usage Data: IP address, browser type, device type, pages visited, session information and website interactions.
- Communication Data: Information provided through website forms, telephone, email, WhatsApp or customer support communications.
3. How We Use Your Information
We may use your information to:
- Respond to product, material and project enquiries.
- Provide technical guidance and product recommendations.
- Prepare quotations, proposals and project support.
- Communicate about products, services and ongoing enquiries.
- Improve website performance, content and user experience.
- Maintain website security and prevent misuse or fraudulent activity.
- Meet applicable legal, regulatory and business obligations.
4. Information Sharing
We do not sell or rent your personal information. Where necessary, limited information may be shared with trusted service providers involved in website hosting, communications, technical services, project support, logistics or other legitimate business operations.
Information may also be disclosed when required by law or a valid legal process.
5. Data Security
We use reasonable technical and organisational measures to protect information from unauthorised access, loss, misuse or disclosure. No method of transmission or electronic storage can be guaranteed to be completely secure.
6. Cookies & Website Tracking
Our website may use cookies and similar technologies to support website functionality, remember preferences, analyse traffic and improve the browsing experience. Browser settings can be used to restrict or disable cookies, although some website features may then operate differently.
7. Your Rights
Subject to applicable law, you may request access to, correction of or deletion of personal information held by us. You may also ask us to update inaccurate information or withdraw consent where processing is based on consent.
To submit a privacy-related request, please use our Contact Us page.
8. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including customer support, project records, legal requirements, dispute resolution and legitimate business needs.
9. Third-Party Links
Our website may contain links to third-party websites or services. NAS Advanced Building Materials is not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing information.
10. Contact & Privacy Enquiries
For questions, requests or concerns about this Privacy Policy or the way your information is handled, please contact NAS Advanced Building Materials through our existing Contact Us page.
11. Changes to this Policy
We may update this Privacy Policy when our website, services, operational practices or legal requirements change. The latest version will be published on this page.